Last updated: February 2025
This Privacy Policy describes how JoyoLabs Inc. ("we," "our," "us," or "Company") collects, uses, and shares your personal information when you use our note summarization service ("Craftnote").
1. Information We Collect
1.1 Content You Provide
When you use Craftnote, you may provide:
- Audio recordings for transcription
- Text documents for summarization
- YouTube links for processing
- Personal notes and annotations
1.2 Account Information
We collect basic account information such as:
- Email address
- Username (if provided)
- Authentication information
1.3 Usage Information
We automatically collect:
- Service usage statistics
- Device information
- IP address and browser type
- Time and duration of service use
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process and transcribe audio content
- Generate summaries, flashcards, and other educational materials
- Analyze usage patterns to enhance user experience
- Communicate with you about service updates
- Protect against unauthorized access and misuse
3. Data Retention and Security
3.1 Retention Period
We retain your content and information for:
- As long as your account is active
- For a reasonable period after account deletion to ensure proper service closure
- As required by law or legitimate business purposes
3.2 Security Measures
We implement reasonable security measures to protect your data, including:
- Encryption of content in transit and at rest
- Regular security assessments
- Access controls and authentication
- Server and infrastructure monitoring
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us deliver our Service
- Legal authorities when required by law
- Business partners with your explicit consent
5. Your Rights and Choices
You have the right to:
- Access and download your content
- Request deletion of your content and account
- Opt out of marketing communications
- Request information about what data we hold about you
6. Contact Us
If you have questions about this Privacy Policy, please contact us at: privacy@joyolabs.com