Privacy Policy for Craftnote

Last updated: February 2025

This Privacy Policy describes how JoyoLabs Inc. ("we," "our," "us," or "Company") collects, uses, and shares your personal information when you use our note summarization service ("Craftnote").

1. Information We Collect

1.1 Content You Provide

When you use Craftnote, you may provide:

  • Audio recordings for transcription
  • Text documents for summarization
  • YouTube links for processing
  • Personal notes and annotations

1.2 Account Information

We collect basic account information such as:

  • Email address
  • Username (if provided)
  • Authentication information

1.3 Usage Information

We automatically collect:

  • Service usage statistics
  • Device information
  • IP address and browser type
  • Time and duration of service use

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process and transcribe audio content
  • Generate summaries, flashcards, and other educational materials
  • Analyze usage patterns to enhance user experience
  • Communicate with you about service updates
  • Protect against unauthorized access and misuse

3. Data Retention and Security

3.1 Retention Period

We retain your content and information for:

  • As long as your account is active
  • For a reasonable period after account deletion to ensure proper service closure
  • As required by law or legitimate business purposes

3.2 Security Measures

We implement reasonable security measures to protect your data, including:

  • Encryption of content in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Server and infrastructure monitoring

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who help us deliver our Service
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Your Rights and Choices

You have the right to:

  • Access and download your content
  • Request deletion of your content and account
  • Opt out of marketing communications
  • Request information about what data we hold about you

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@joyolabs.com